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📞 Direct contacts
Reach the right team faster:
General Support
support@doctorreviews.in
Doctor Profile Issues
doctors@doctorreviews.in
Privacy & Data
privacy@doctorreviews.in
Legal & Takedowns
legal@doctorreviews.in
Business / Partnerships
business@doctorreviews.in
Press / Media
press@doctorreviews.in
As required under IT Rules 2021 & DPDP Act 2023
👤 Grievance Officer
Name: Manish Bhaparia
Designation: Founder & Grievance Officer, DoctorReviews.in
Email: grievance@doctorreviews.in
Acknowledgment: Within 24 hours of receipt
Resolution: Within 15 days as mandated by IT Rules 2021
For complaints regarding objectionable content, fake reviews, defamation, privacy violations, or any other grievance against the platform.
🕐 Response Times
We're a small team committed to fast responses:
- General queries: 24 hours (Mon–Fri)
- Grievances: Acknowledged within 24 hours, resolved within 15 days
- Privacy/data requests: Up to 30 days (DPDP Act timeline)
- Doctor profile issues: 7 working days after verification
- Legal notices: 36 hours (IT Act compliance)